IT Svit delivers CRM software modules and systems
Every business needs to manage its interactions with customers, so CRM development and optimization form the most frequent concern of IT Svit customers. Obviously, as good customer relations result in closing more deals and improved brand advocacy, UK companies want to be able to track and manage all the stages of the sales funnel. IT Svit started providing software development services more than 10 years ago and over this time we had accomplished multiple customizations, module creation and full-stack CRM software development, as well as mobile and web CRM apps and much more.
On a few occasions, the customers contacted IT Svit team with a request to handle some hurdles they were experiencing in their efforts to develop a suitable CRM themselves. Sometimes, the challenges originated from the lack of necessary skills and we were able to address them quickly by simply deploying our top-notch talents to do the job. However, sometimes the assessment of the customer’s software delivery lifecycle revealed performance bottlenecks and infrastructure design flaws that were actually the reasons behind the issues the customers experienced.
As a Managed Services Provider with 15 years of expertise in infrastructure management, 10 years of software development expertise up our sleeves and 5+ years of providing DevOps services for cloud infrastructure management, we can assist with any aspect of software delivery.
Thus said, we were once tasked with configuring some minor workflow related to backend operations of a cryptocurrency platform — and were able to reconfigure and optimize the whole software development process, which resulted in a significant increase of the speed and cost-efficiency of customer’s product development. Now, IT Svit is the primary technology partner of this company, one of the leading financial institutions in the Gulf.
IT Svit has built a successful HUman Resource MAnagement system
When our team grew to 50+ specialists, we started looking for a convenient tool for HR management. However, enterprise-level platforms proved to be too costly and unwieldy for our team and were not easily customizable, nor did they reflect our internal processes well enough. Quite the contrary, low price-range alternatives did not provide the functionality we expected, were hard to customize or integrate with other tools or left a lot to be desired in terms of UI/UX. These discouraging findings lead to a decision to build a HUman Resource MAnagement (HURMA) system ourselves.
IT Svit team applied our reach experience gained during several CRM development projects to come up with user-friendly app design and simplistic user experience enabling HR managers and recruiters to perform all the needed operations, as well as providing a convenient tool for interactions between a company and employee. The system was released in September 2018, was warmly accepted on the local market and was serving nearly 400 customers by the start of 2020.
CRM development stack from IT Svit
IT Svit team has accrued a significant knowledge of CRM development best practices, as well as a technology stack and infrastructure management workflows required to make a solution that performs well for your company. Our technology stack involves 50+ languages, tools and frameworks, including the following:
- Python/Django/Flask for back-end development
- PHP/Laravel for full-stack development
- Node.js/React.js/Vue.js. JS fro front-end development
- AWS, Google Cloud Platform services for infrastructure management
- Terraform, Kubernetes, Docker for app containerization
- ELK stack, SumoLogic, Prometheus & Grafanf for monitoring and logging, etc.
We can provide the full cycle of services required for custom software development and infrastructure management. If you look for reliable CRM development services — we are glad to assist!
