IT infrastructure design and development for Preterion, an IT service management provider | IT Svit

Project description

Preterion is an end-to-end IT service management provider from Sydney, Australia. The company specializes at providing various IT security services, cloud transition for businesses of all sizes using bespoke cloud management solutions, and virtual private server management. The customer wanted us to assist with a wide range of tasks to augment their internal team with our skillset.

Project requirements

The scope of IT Svit team involvement was the following:
  • Design and implementation of various cloud infrastructures
  • Bug fixes and deployment automation for multiple apps
  • CRM development and deployment
  • Multiple IT infrastructure management and optimization tasks (implementing xWiki backups, Your Backup tool, implementing Baruwa Spam Protection solution, etc.)

Project results

IT Svit has handled all the tasks successfully and currently provides ongoing support for various Preterion projects through a ticketing system. This customer is fully satisfied with our services and is able to engage with multiple projects like:
  • cloud architecture delivery and management
  • web development and QA
  • various software maintenance and updates.
This allowed Preterion to engage with the projects that would otherwise be outside the scope of their abilities, as well as decrease the ticket processing time by 50% and average operating expenses by 25-30%.

Testimonials

Cristian Iconomu

Director at Preterion Pty Ltd

“Given their successful track record and wide skill set, IT Svit now handles all our tasks internally, from full-scale projects to complex technical portions. Their integrity, responsiveness, and compelling price point continue to promote a productive partnership.”

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Product Overview

Client’s goals

The customer is a cloud migration service provider, but has to deal with various tasks to enable the transition to the cloud for their clients. Preterion needed to augment their team with various skills to enable such services:

  • Linux-based DevOps software development
  • PHP-based CRM development
  • Development of a web-based app in Perl
  • Various fixes and improvements of existing cloud monitoring solutions
  • Ongoing cloud monitoring and support
  • Enabling CI/CD pipelines
  • IT Infrastructure management automation

Project implementation

IT Svit handled all the tasks internally. Cristian simply described the task goals, and IT Svit has provided the team with the needed skills for the job. We delivered such results:

  • Timely and precise execution of all tasks
  • In-depth analysis of IT infrastructures at hand to identify possible bottlenecks
  • Proactive consulting on possible system improvements
  • Implementation of said improvements
  • Automation of infrastructure deployment & management through scripts
  • Providing the detailed developer documentation for each module built
  • Training the customer’s team to leverage the system best

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